This position processes all classifications of undergraduate and graduate applications for international students that are submitted to the University. There is much public contact with prospective students and their families through e-mail, phone, and walk-in appointments. With training, the incumbent must be knowledgeable of all admissions policies and procedures and be able to apply them. Working in a production unit, the incumbent should be able to work with speed and accuracy.
This position will evaluate credentials and determine if international students are admissible to the University in a variety of programs: undergraduate and graduate degree programs, Undergraduate and Graduate Pathway Programs; English language programs and special short-term programs. As a Designated School Official, this position will issue initial and transfer I-20s for admitted international students.
University Benefit Highlights:
Health, dental, vision, and life insurance
Tuition waiver benefits are available to staff as well as their eligible dependents.
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid vacation and sick time
Retirement and supplemental retirement
For more University Benefit information: https://hr.illinoisstate.edu/benefits/
Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/
High school graduation or equivalent
Any combination totaling two years from the following categories:
(a) college coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one year
- 60 semester hours or an Associate’s degree equals 18 months
- 90 semester hours equals two years
(b) work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience
Ability to meet Designated School Official (DSO) requirements, as federally regulated by the Department of Homeland Security. To view qualifications for a Designated School Official (DSO), please see Department of Homeland Security website located at https://studyinthestates.dhs.gov/designated-school-official.
Strong attention to detail and excellent assessment skills.
Thoroughness and good organization skills.
Data entry experience and familiarity with software programs (i.e. Word, Excel, etc.).
Strong written and oral communication skills.
Excellent customer service skills.
Experience with Salesforce or CRM.
Experience working or living abroad.
Experience working with international students.
$16.61 - $21.59 per hour, combined with an excellent benefits package
ISU Jobs Website
Illinois State University