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Senior IT Infrastructure Engineer

University/Agency Northeastern Illinois University
Civil Service Classification Information Technology Manager/Administrative Coordinator
View Class Spec Details
Posting Duration 12/10/2024 - 1/10/2025
Probationary Period 12 months

Job Description

Working under the direction of the Associate Director of Infrastructure Services, the Senior IT Infrastructure Engineer will design, implement, and maintain network and systems solutions based on business requirements, including:

Manage, maintain, and optimize LAN and WAN infrastructure.

Configure, manage, and maintain networking equipment such as firewalls, VPN, and load balancers.

Configuring and troubleshooting advanced network protocols, including DNS, DHCP, BGP, OSPF, SIP, SNMP, ICMP.

Responsible for network hardware, operating system, and application configuration, installation, testing, and management.

Lead the troubleshooting and resolution of complex network issues to ensure maximum uptime and performance.

Perform routine administrative tasks (e.g., backups, monitoring, upgrades).

Conduct regular network audits to identify areas for improvement.

Create and maintain detailed documentation for network configurations, topologies, and procedures.

Provide training on software and systems to other employees.

Coordinate new vendor equipment installations and perform acceptance testing.

Stay up-to-date on industry trends and emerging technologies to propose innovative solutions.


Qualifications

1. Any one or any combination totaling 5 years (60 months) from the following categories:

A. College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

30 semester hours equals one (1) year (12 months)

Associate’s Degree (60 semester hours) equals eighteen months (18 months)

90 semester hours equals two (2) years (24 months)

Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.

2. Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position may be required.


Salary

$80,000 - $90, 000


Links

NEIU Careers Page


Contact Information


University/Agency Northeastern Illinois University
Department/College Human Resources
Contact Molly Filipowicz
Phone Number 7734425223
Address
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