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Office Administrator

University/Agency Illinois State University
Civil Service Classification Office Administrator
View Class Spec Details
Posting Duration 2/1/2021 - 2/5/2021
Probationary Period 6 months

Job Description

The function of the position is to assist the University Registrar in the administrative duties necessary for effective management of the Office of the University Registrar. This position is responsible for independently organizing, coordinating, and performing a wide-range of duties. The person must perform computer work and budgets for all areas within the Unit. As the University Registrar has multiple and diverse responsibilities, the person must thus be able to work without direct supervision. The person must make responsible decisions, recommend changes to office procedures and communicate effectively with the University Registrar.


Qualifications

Required Qualifications
1. High school graduation or equivalent
2. Any one or any combination totaling 1.0 unit of the following:

- Four (4) years (48 months) of work experience comparable to the third level (Office Support Specialist) of this series = 1.0 unit. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices and procedures of a department/unit is central to the performance of the duties.

- Two (2) years (24 months) of work experience comparable to the fourth level (Office Manager) of this series = 1.0 unit. This work includes functioning as an agent of the unit or organization by performing highly specialized administrative support duties. An in-depth knowledge of the organization, programs, policies and procedures of the unit/department is essential to the performance of the duties, as well as the ability to use good judgment, operate computer systems, using word processing, database and software packages, and to exercise discretion in handling sensitive and confidential information.

Desired Qualifications
-Expertise using Excel, in particular pivot tables and related formulas.
-Knowledge of social media platforms and the ability to create and edit postings.
-Knowledge of or potential to learn ONE database, Campus Solutions, Cognos, Datatel, Reggienet, FormStack, and Qualtrics.
-Budgeting skills.
-Expertise in setting up events, working with caterers, vendors, and campus facilities.
-Expertise in writing and editing copy.

Skills and Attributes to Undertake Job:
-Ability to establish a cooperative working relationship with faculty, staff, and students.
-Excellent knowledge of computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
-Accounting, Calendar/Scheduling, Database, Enterprise Resource Planning (ERP), Word Processing, Spreadsheet software
-Confidentiality is essential for this position.
-Ability to maintain composure and provide good service in handling student and staff issues in all situations including when the student or staff member is having a difficult day.
-Strong communication (oral and written), leadership and supervisory skills and experience.
-Experience in negotiating contracts for services and goods.
-Knowledge of University administrative methods, policies, and office administration practices.
-Ability to work independently and exercise good judgment in order to analyze and investigate a variety of questions and issues, some of which may be sensitive and confidential in nature.
-Ability to multi-task; prioritize projects and complete on or before the due date.
-Strong organizational skills including ability to maintain paper and electronic files for fast and easy access.


Salary

$16.60 - $20.05/hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

A Civil Service examination is required for this position. Please monitor your e-mail for further information regarding your application status for testing.

Other documentation such as any applicable business related certifications (Business/Administrative Technology, Bookkeeping Office Assistant, or Customer Service) or official/unofficial transcripts (noting the conferral of a Bachelor's degree in any field) must be submitted prior to the application deadline in order to receive the maximum eligible points on the Civil Service exam. Certifications and transcripts can be uploaded with the application or see below for alternate submission options.


In order to be eligible for Veteran's Preference points on the exam, a copy of your DD214 paperwork may be faxed, mailed, delivered to Human Resources, or given to the Testing Coordinator at the time of exam in order to receive the maximum eligible points.

Certifications, transcripts, and/or DD-214 paperwork may be faxed or mailed to Human Resources by the posting close date:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300