Customer Service Assistant Spec Details

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    Responsible for the general internal office human resource function for the University System employees.
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    Develops, revises, and performs routine administration of the classification and corresponding examination system.
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  - 1717 Philo Road, Suite 24
    Urbana, IL 61802
    
    Phone: 217.278.3150
    
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    This Report provides an overview of our business operations, an analysis and update of our many programs/initiatives, and a brief description of our agency action plan.
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    Each university and agency covered by the State Universities Civil Service System is audited for compliance purposes once every two years.
  - Quarterly Employee Data
    The Quarterly Employee Data reports are a compilation of data submitted by the Agencies and Universities regarding Civil Service, PAA, and student employments.
  - Salary Range Report
    Approved salary rates and ranges for each authorized classification in use by Employers, compiled into a monthly report.
Rules/Procedures
- - Rules and Procedures
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    Procedures that manage all aspects of the classification plan, including the maintenance of written specifications and examination materials for each class title in the classification plan.
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    Commonly used words or phrases within the Civil Service System.
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    The purpose of the University System is to establish a sound program of personnel administration.

Class Code	4807
Class Notice	This version of the class is no longer active, it has either been deleted or updated. Please refer to the class specification page.
Historical Class Spec

Class Specifications Details

Customer Service Assistant

Class Specifications
Details