Customer Service Representative (Southern Illinois University Edwardsville) Salary Range History

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    Responsible for the general internal office human resource function for the University System employees.
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    Develops, revises, and performs routine administration of the classification and corresponding examination system.
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    Performs regular compliance audits at each University and Agency in the University System.
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  - 1717 Philo Road, Suite 24
    Urbana, IL 61802
    
    Phone: 217.278.3150
    
    FAX: 217.278.3159
    
    TTY: 866.488.4003
    
    Email: info@sucss.illinois.gov
    
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    Date: 1/21/2025
    
    Time: 1:00 PM
    
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    Date: 1/21/2025
    Time: 9:00 AM
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Reports
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    This Report provides an overview of our business operations, an analysis and update of our many programs/initiatives, and a brief description of our agency action plan.
  - Audit Reports
    Each university and agency covered by the State Universities Civil Service System is audited for compliance purposes once every two years.
  - Quarterly Employee Data
    The Quarterly Employee Data reports are a compilation of data submitted by the Agencies and Universities regarding Civil Service, PAA, and student employments.
  - Salary Range Report
    Approved salary rates and ranges for each authorized classification in use by Employers, compiled into a monthly report.
Rules/Procedures
- - Rules and Procedures
  - Procedure Manuals
    Procedures that manage all aspects of the classification plan, including the maintenance of written specifications and examination materials for each class title in the classification plan.
  - Definitions
    Commonly used words or phrases within the Civil Service System.
  - Revision Letters
    Cover letters highlighting revisions made to the Procedure Manuals.
  - Statute and Rules
    The purpose of the University System is to establish a sound program of personnel administration.

Minimum	Maximum	Effective Date	Work Week	Rate Type
$18.09	$19.15	07/01/2021	37.5	N
$17.73	$18.77	07/01/2020	37.5	N
$16.79	$17.31	10/29/2019	37.5	N
$15.83	$16.88	07/01/2013	37.5	N
$2,532.00	$2,700.00	07/01/2012		N
$2,470.00	$2,503.00	07/01/2011		N
$2,399.00	$2,503.00	07/01/2010		N
$2,340.00	$2,503.00	07/01/2009		N
$2,272.00	$2,430.00	07/01/2008		N

University/Agency	Southern Illinois University Edwardsville
Class Code	4808
Classification	Customer Service Representative

Salary Range Report History Report

Salary Range Report
History Report