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Information Technology Support Associate

University/Agency Illinois State University
Civil Service Classification Information Technology Support Associate
View Class Spec Details
Posting Duration 12/1/2015 - 12/8/2015
Probationary Period 12 months

Job Description

The Technical Associate works with the Director of Technology, student workers and other faculty and staff, including the simulation lab staff to support the operation of the Nursing Simulation Lab and the general computing requirements of Mennonite College of Nursing. These duties include working with vendors, maintaining various customer facing systems, and supporting desktop computing using tools such as Active Directory, Group Policy and SCCM.


Qualifications

1. Bachelor's degree in IT-related field or a related discipline.
2. Two (2) years of end-user support and Software Distribution experience such as SCCM.
3. Two (2) years of experience supporting Microsoft Servers.
4. Two (2) years' experience in managing network users and permissions in an Active Directory Environment.
5. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.


Salary


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Contact Information


University/Agency Illinois State University
Department/College ISU/Mennonite College of Nursing
Contact Trish Trainor
Phone Number 309.438.3092
Address Trish Trainor
Human Resources
pabuyss@ilstu.edu
Comments PREFERRED:
1. Master's degree in a technology- or business-related field
2. Experience managing drivers and networking settings
3. Familiarity with classroom Audio/Video presentation systems
4. Familiarity with Nursing Simulation Technology
5. Familiarity with Sharepoint
6. Excellent customer service and interpersonal skills