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Job Description

Employees in positions allocated to this level of the series work under general supervision. They perform office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems utilizing various office software packages.
An Office Support Associate typically –
1. keyboards documents such as correspondence, reports, speeches, bulletins, marketing materials, manuscripts, and similar materials with responsibility for determining format and correcting errors in sentence and paragraph structure, spelling, punctuation, and grammar
2. transcribes and/or records narrative material in final form
3. composes correspondence and brief, narrative reports with responsibility for accurately stating factual information gathered from a number of readily available sources
4. screens calls and visitors for a principal(s); determines needs and personally handles routine inquiries, requests, or problems; provides factual information regarding unit regulations and procedures
5. maintains a principal(s)’ calendar, scheduling meetings and appointments and making changes as needed
6. apprises a principal(s) of upcoming events; responsible for gathering pertinent materials and information
7. makes arrangements for meetings and conferences following general instructions
8. initiates calls to obtain, verify, or clarify factual information
9. makes travel arrangements from a predetermined schedule
10. reviews principal(s)’ incoming mail, responding to routine items independently and distributing remainder to the principal(s) or other appropriate staff
11. maintains complete and accurate records of unit fiscal transactions
12. creates, updates, revises, and retrieves files and records involving indexing and cross-filing requirements with responsibility for maintaining adequate, accurate, and accessible information, which may include confidential materials
13. assigns and reviews work performed by other clerical employees of same or lower rank
14. performs other related duties as assigned

Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
1. High school graduation or equivalent
2. Any one or combination totaling eighteen (18) months from the following categories:
(a) work experience performing routine clerical/office support work, including use of computer systems
(b) vocational training that provided a knowledge of generally accepted clerical procedures
(c) college or university coursework in Office Occupations, Business Administration, Business Education, or closely related fields
30 semester hours = eighteen (18) months
(d) college or university coursework in any curriculum
48 semester hours = eighteen (18) months

Salary

$11.45/hr

Links

Office Support Associate - East St. Louis

Contact Information

University/Agency	Western Illinois University
Department/College	Human Resources
Contact	Amelia Hartnett
Phone Number	(309) 298-1971
Address	Western Illinois University 1 University Circle Macomb, IL 61455
Comments	The work schedule will be 8:00 a.m.-12:00 p.m., Monday-Friday. The salary for this position is $11.45/hour. Preference will be given to Illinois applicants.