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Assistant Director of Residential Operations

University/Agency Illinois State University
Civil Service Classification Business/Administrative Associate
View Class Spec Details
Posting Duration 10/6/2015 - 10/15/2015
Probationary Period 12 months

Job Description

Campus Dining Services (CDS) is committed to providing an outstanding dining experience for students, faculty, staff, and guests. This position plays an integral role in accomplishing this goal by managing the day-to-day operations of a complex, multi-venue food service facility.

CDS is a large, progressive, innovative department functioning under the Division of Student Affairs. CDS provides the campus community and guests with high-quality foods and services in a variety of settings dedicated to accentuating and enhancing the customer experience in a diverse community. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

This position directly supervises the day-to-day operations of assigned unit including the planning, implementation, coordination, monitoring, and evaluation of all aspects of the operation and ensures unit is operating in a fiscally responsible manner. Other duties include directly supervising the food service administrators, which includes hiring, training, mentoring, evaluating, and disciplining and overseeing the personnel functions for the entire unit including scheduling, time reporting, evaluations, discipline, grievance resolution, training and student hiring.


Qualifications

1. Bachelor's degree in business administration, management, hospitality management, food service administration, institutional food services, or dietetics.
2. Five years experience in food service management, 2 years of which must be in at an administrative level in a complex, high volume facility with the responsibility of supervising (evaluating, training, and disciplining) a large number of employees.
3. Demonstrated ability to lead multiple teams in a complex, diverse organization and successfully provide alignment and innovation to generate measurable outcomes to multiple client and customer locations.
4. Demonstrated ability to lead change and manage talent in a complex, diverse organization including the ability to influence and negotiate.
5. Demonstrated ability to build strategic relationships and network effectively.
6. Must possess highly developed interpersonal, organization and communication (written and verbal) skills.
7. Must possess strong financial acumen and analytical skills.
8. Demonstrated ability to stay abreast business and industry knowledge and ability to utilize this knowledge in decision making.
9. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.


Salary

Commensurate with experience


Links

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Contact Information


University/Agency Illinois State University
Department/College Illinois State University
Contact Jill Smith
Phone Number
Address
Comments For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed.

Please upload a cover letter, resume and a reference list of three business references with name/mailing address/title/phone number.

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam.

Copies of transcripts (may be unofficial) MUST be submitted in order to receive full consideration for this position. If applicable, DD214 may be sent to Jill Smith by fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300.

The register for this position will be voided 10/14/15 or after the position has been filled.

Illinois State University is an Equal Opportunity Employer. Minority/Female/Disability/ Veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Assistant Director, Employee Accommodations in the Office of Equal Opportunity, Ethics, and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.