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Job Details

Job Description

The Business Analyst provides leadership and direction to the Career Center team and to stakeholders including students, employers, university constituents and partners, and alumni. This position designs, runs and maintains various departmental reports for Career Center Leadership Team, staff, internal (campus) and external constituents; conducts testing and system validation to troubleshoot issues related to data management and systems; identifies and implements process improvements in relation to data practices and recommends ways to strengthen quality of data; and acts as liaison with campus wide data partners to deliver Career Center information in alignment with Division of Student Affairs and University goals.

The Business Analyst is responsible for coordinating the integration of information technologies with Career Center job search and career advising services; serves as application administrator for all Career Center software (currently Symplicity/Hire-A-Redbird, InterviewStream, FOCUS 2); develops, implements, and maintains a Career Center plan for use of various applications and systems; assesses staff needs and develops appropriate training, documentation, and job aides; provides leadership to staff in using technology in presentations and programs; and analyzes challenges and develops technical solutions.

Qualifications

1. Bachelor's degree in relevant discipline (e.g., Business Administration, Accounting, Organizational Development, Human Resource Management, Operations Management, Economics, Education, Business Management, Communication, Business Administration, Mathematics/Statistics, Marketing Analytics, Information Technology).

2. Two (2) years of professional level work experience in managerial and/or business analysis or technology experience, and/or relevant academic employment experience, including one (1) year at an administrative level.

3. Demonstrated ability to quickly learn new information technology systems.

4. Thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

5. Demonstrated ability to document processes and create specifications.

6. Demonstrated ability to interact professionally with a diverse group, including faculty, staff, managers, and subject matter experts.

7. Demonstrated ability to prepare complete and accurate reports.

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Salary

Commensurate with Experience

Links

ISU Jobs

Contact Information

University/Agency	Illinois State University
Department/College	Career Center
Contact	Kira Shelton
Phone Number
Address
Comments	All application materials must be submitted online. Application materials submitted via fax, e-mail, or mail will not be accepted. Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered. Please prepare in advance a resume, cover letter, and at least 3 professional references with phone numbers to attach to this application. The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. The active register for this classification will be voided after October 02, 2017, or when the position is filled. College transcripts (may be unofficial) must be submitted prior to the deadline in order to receive full consideration. In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the deadline. Transcripts and/or DD-214 paperwork may be faxed, mailed, or delivered to Human Resources by the posting close date: Fax: 309.438.7421, Attn: Kira Shelton Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 Illinois State University is an Equal Opportunity/Affirmative Action Employer. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.