Customer Service Assistant (University of Illinois (Springfield)) Salary Range History

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    Responsible for the general internal office human resource function for the University System employees.
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    Develops, revises, and performs routine administration of the classification and corresponding examination system.
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  - 1717 Philo Road, Suite 24
    Urbana, IL 61802
    
    Phone: 217.278.3150
    
    FAX: 217.278.3159
    
    TTY: 866.488.4003
    
    Email: info@sucss.illinois.gov
    
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    Date: 6/6/2024
    
    Time: 1:00 PM
    
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    Date: 4/25/2024
    Time: 9:00 AM
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    Date: 5/17/2024
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Classification/Testing
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    This Report provides an overview of our business operations, an analysis and update of our many programs/initiatives, and a brief description of our agency action plan.
  - Audit Reports
    Each university and agency covered by the State Universities Civil Service System is audited for compliance purposes once every two years.
  - Quarterly Employee Data
    The Quarterly Employee Data reports are a compilation of data submitted by the Agencies and Universities regarding Civil Service, PAA, and student employments.
  - Salary Range Report
    Approved salary rates and ranges for each authorized classification in use by Employers, compiled into a monthly report.
Rules/Procedures
- - Rules and Procedures
  - Procedure Manuals
    Procedures that manage all aspects of the classification plan, including the maintenance of written specifications and examination materials for each class title in the classification plan.
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    Commonly used words or phrases within the Civil Service System.
  - Revision Letters
    Cover letters highlighting revisions made to the Procedure Manuals.
  - Statute and Rules
    The purpose of the University System is to establish a sound program of personnel administration.

Minimum	Maximum	Effective Date	Work Week	Rate Type
$18.62	$29.06	01/01/2024	37.5	R
$17.62	$28.06	01/01/2023	37.5	R
$16.62	$27.06	04/03/2022	37.5	R
$15.47	$26.06	08/25/2019	37.5	R
$15.32	$26.06	02/26/2017	37.5	R
$15.02	$25.55	08/31/2014	37.5	R
$14.65	$24.93	09/01/2013		R
$14.26	$24.26	08/19/2012		R
$14.05	$23.90	08/21/2011		R
$13.64	$23.20	08/24/2008		R

University/Agency	University of Illinois (Springfield)
Class Code	4807
Classification	Customer Service Assistant

Salary Range Report History Report

Salary Range Report
History Report