Job Description
Business Process Improvement (BPI) Consultant works with and alongside business partners to successfully achieve their operational goals, meet University strategic goals, and improve organizational processes. The BPI Consultant collects data about an organization’s operations to improve its systems and processes. Their primary duties include researching business processes, determining root causes of inefficiencies, exploring appropriate solutions, and making reports to the process owner and divisional leadership with recommendations and analysis of potential impacts of their recommendations. The BPI Consultant may also: help process owners to identify and select appropriate performance measures that can be tracked over time, modify policy and procedures documents to bring those into alignment with updated processes, and work with cross-functional teams to explore solutions to complex problems. The incumbent in this position is expected to work independently, use their professional training and judgment to identify both challenges and potential solutions, and work collaboratively with others to optimize business processes.
Additional Information
The Organizational Performance Office is a new unit in the Finance and Planning Division at the University. The incumbent in this position will play an instrumental role in the establishment and development of the new unit, building relationships with key stakeholders, and building organizational capacity through their work with partners.
Qualifications
Required Qualifications
1. Bachelor’s (or higher) degree
2. Two (2) years of full-time (or part-time equivalent) professional business, financial, and/or managerial work experience.
3. Demonstrated ability to complete projects using independent judgment and self-direction
Preferred Qualifications
1. Experience with business processes (as user or process operator) in a higher education context
2. Knowledge of and experience applying Lean/Six Sigma process improvement methodologies.
Salary
$5,000 - $6,666 per month
Links
ISU Jobs Website
Contact Information
| University/Agency
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Illinois State University
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| Department/College
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Human Resources
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| Contact
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Colette Homan
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| Phone Number
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309-438-8311
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| Address
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718 W. College Avenue
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| Comments
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