Job Description
The Facilities Services Communication and Marketing Coordinator is responsible for developing, managing, and enhancing internal and external communications that support departmental goals, customer engagement, employee engagement, and public awareness. This position serves as the primary communications, marketing, branding, and digital content resource for Facilities Services, ensuring consistent messaging, effective information sharing, and positive visibility across the campus community.
This position is responsible for creating and executing communication and marketing plans that align with departmental direction and are compliant with University standards. The Marketing and Communications Coordinator will utilize collected data and analytics to aid leadership in decision making and providing direction. It is essential that this position work closely and effectively with all Facilities Services staff and with other marketing professionals within the University in order to accomplish the marketing and communications goals of the department, VPFP Division, and the University, including marketing messages for diverse audiences, consistent with the institutional brand.
Additional Information
University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/
Qualifications
Required Qualifications
1. Bachelor’s or equivalent degree in Marketing, Public Relations, Business, Communications, or related field.
2. Two (2) years (24 months) of full-time or part-time equivalent professional level work experience in marketing, public relations, business, or communications experience. At least one (1) year of this experience must have included the use of Microsoft Office Suite and Adobe Creative Suite, including Illustrator and InDesign, Canva or other graphic design platform.
Preferred Qualifications
1. Master’s or equivalent degree in Marketing, Public Relations, Business, Communications, or related field.
2. Three to five years of experience in a similar position.
3. Project management experience.
4. Working knowledge of the Facilities Services-related field.
5. Demonstrated ability to develop and implement marketing and communications plans, including media relations and communications, website development, social media, and print production.
6. Knowledge of content management systems and graphic design standards for print and media.
7. Knowledge of and experience with website design and maintenance, as well as social media platforms including but not limited to Facebook, Twitter, YouTube, LinkedIn, and Instagram.
8. Copy writing, design, simple video/photography, and audio production and manipulation skills.
9. Self-motivated and project-oriented with a strong commitment to customer service.
10. Strong organizational skills, attention to detail, and the ability to coordinate and facilitate projects independently and with limited supervision, while contributing to the team.
11. Excellent oral and written communication skills, including ability to effectively make public presentations.
12. Proven competence in managing multiple tasks and competing priorities to produce quality work under deadlines.
Salary
$24.62 - $27.17 per hour
Links
ISU Jobs Website
Contact Information
| University/Agency
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Illinois State University
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| Department/College
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Human Resources
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| Contact
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Mackenzie Chapman
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| Phone Number
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309-438-8311
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| Address
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718 W College Ave
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| Comments
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