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Job Details


Graduate School Operations Support

University/Agency Illinois State University
Civil Service Classification Office Administrator
View Class Spec Details
Posting Duration 8/6/2026 - 8/13/2026
Probationary Period 6 months

Job Description

Working with the AVP for Graduate Education and Internationalization Initiatives and the Graduate School team, this position oversees the day-to-day operations of the Graduate School, coordinates the scholarship and fellowship programs, coordinates the awarding process of graduate student funding (including pre and post award management), maintains student records and progress toward degree, and supports the budget functions by overseeing the day-to-day expenses such as the recruitment funds.

Additional Information
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
High school graduation or equivalent
Any one or any combination totaling 1.0 unit of the following:
- Four (4) years (48 months) of work experience comparable to the third level of this series = 1.0 unit. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices and procedures of a department/unit is central to the performance of the duties.
- Two (2) years (24 months) of work experience comparable to the fourth level of this series = 1.0 unit. Function as an agent of the unit or organization by performing highly specialized administrative support duties. An in-depth knowledge of the organization, programs, policies and procedures of the unit/department is essential to the performance of the duties. Ability to use good judgment, operate computer systems, using word processing, database and software packages, and to exercise discretion in handling sensitive and confidential information.
Preferred Qualifications
Experience with managing office operations
Knowledge of balancing and maintaining high-cost budgets
Thorough knowledge of Graduate School policies and procedures as they relate to graduate students
The following skills and/or abilities:
a. Ability to maintain confidentiality and privacy of highly sensitive information
b. Good word processing skills, organization skills, and knowledge of computer software
c. Ability to work with others in a team setting, both in the Graduate School and in relationships with other units
d. Outstanding ability to multi-task, organize and prioritize competing tasks
e. Ability to work effectively and efficiently
f. Excellent in-person, verbal, and written communication skills, including correct spelling and grammar
g. Experience with the MS Office suite, including Outlook, Word, Excel, and PowerPoint


Salary

$20.61 - $24.99 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address 718 W. College Ave.
Comments Special Instructions for Applicants
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Sponsorship: Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.