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Extra Help Medical Office Assistant

University/Agency Illinois State University
Civil Service Classification Medical Office Assistant
View Class Spec Details
Posting Duration 6/30/2026 - 9/30/2026
Probationary Period 6 months

Job Description

The Extra Help Medical Office Assistant will perform the following duties:
- Assists with the scheduling of patients at SHS.
- Assists with answering SHS’s main telephone line and SHS’s Appointment telephone line.
- Assists with patient check-in and check-out and the SHS reception desk.
- Assists with review of patient appointments scheduled on line.
- Assists with restocking supplies. Assists with infection control cleaning in the SHS Lobby and Reception areas.
- Assists SHS with limited data entry into patient’s Electronic Medical Record (EMR).

Additional Information
Benefits include time away from work for eligible employees and the option to participate in the University’s 403(b) Plan.


Qualifications

Required Qualifications
1. High School Diploma or equivalent
2. One of the following:
a. Experience as a medical office assistant
b. Experience scheduling in a medical office
c. Experience with EMR (Electronic Medical Records)

Preferred Qualifications
Experience as a Medical Office Associate

Work Hours
Varies. Up to 28 hours per week maximum. Clinic hours of operation are Monday through Friday 8:00am - 4:30pm.


Salary

$16.00 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Address
Comments Special Instructions for Applicants
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

Extra Help employees may only work up to 28 hours per week for all University employment and are paid for hours worked only. Extra Help employment does not guarantee permanent placement. Extra Help employees may only work up to 900 total hours.

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.