Skip to main content
 State Universities Civil Service System 

Employment Opportunities
Job Details


Office Administrator

University/Agency Illinois State University
Civil Service Classification Office Administrator
View Class Spec Details
Posting Duration 6/3/2026 - 6/10/2026
Probationary Period 6 months

Job Description

This position performs and assists with duties related to the operational needs of the College Dean's Office, as well as provides coverage for college departments as needed.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/


Qualifications

Required Qualifications
1. High school diploma or equivalent.
2. Any one of the following from the categories below:
A. Four (4) years (48 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages.
B. Two (2) years (24 months) of work experience comparable to the fourth level of this series. This includes work such as performing highly specialized administrative support duties. In-depth knowledge of the organization, programs, policies, and procedures of the unit is essential to the performance of the duties, along with the ability to use good judgment, the ability to operate computer systems, using word processing, database, and software packages, and to exercise discretion in handling sensitive and confidential information.

Preferred Qualifications
1. Expertise using the Office 360 suite with special focus on Excel, in particular pivot tables and related formulas.
2. Knowledge of or potential to learn Campus Solutions, Cognos, Colleague, Canvas, FormStack, and Qualtrics.
3. Budgeting skills.
4. Expertise in setting up events, working with caterers, vendors, and campus facilities.
5. Expertise in writing and editing copy.

Skills and Attributes to Undertake Job:
6. Ability to establish a cooperative working relationship with faculty, staff, and students.
7. Excellent knowledge of computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
8. Accounting, Calendar/Scheduling, Database, Enterprise Resource Planning (ERP), Word Processing, Spreadsheet software
9. Confidentiality and daily attendance are essential for this position.
10. Ability to maintain composure and provide good service in handling student and staff issues in all situations including when the student or staff member is having a difficult day.
11. Strong communication (oral and written), leadership and supervisory skills and experience.
12. Knowledge of University administrative methods, policies, and office administration practices.
13. Ability to work independently and exercise good judgment in order to analyze and investigate a variety of questions and issues
14. Ability to multi-task; prioritize projects and complete on or before the due date.
15. Strong organizational skills, including the ability to maintain paper and electronic files for fast and easy access.
16. Ability to transition efficiently between assignments or teams with minimal advance notice.


Salary

$21.00 - $22.00 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Address
Comments Special Instructions for Applicants
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

NOTE: No remote/flex options available with this role.