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Office Support Associate

University/Agency Northeastern Illinois University
Civil Service Classification Office Support Associate
View Class Spec Details
Posting Duration 5/26/2026 - 6/9/2026
Probationary Period 6 months

Job Description

Creates, updates, revises, and retrieves files, records, and departmental contacts/LISTSERVs, which may include indexing and cross-referencing. Responsible for maintaining accurate, organized, and accessible information, including confidential materials.

Oversees the annual fixed asset inventory for multiple departments, ensuring accurate tracking, documentation, and compliance with university policies.

Develop and implement office procedures, workflows, and best practices to improve efficiency.

Prepares and maintains accurate and timely cash reconciliations to ensure financial records are complete.

Prepare purchase orders to coordinate the timely procurement of office supplies, ensuring a just-in-time inventory approach to minimize waste and optimize efficiency.

Assist in the coordination of department meetings and events.

Coordinate daily office operations and ensure an organized, professional, and efficient work environment.

Support onboarding of new faculty and staff, including workspace setup and systems access.

Maintain relationships with outside vendors including publishers.

Ability to work independently.

Troubleshoot and resolve administrative problems or inquiries independently when possible.

Greet visitors, answer telephones, and direct calls or messages to appropriate staff; initiate outgoing calls to gather requested information.

Provide front desk support as needed, managing reception duties to ensure smooth operations and maintaining effective communications with team members to coordinate services.

Monitor and review incoming correspondence, directing inquires or issues to the appropriate source for follow up and resolution.

Receive, sort and distribute incoming mail, packages and internal correspondence to designated recipients; ensure confidential and time-sensitive materials are handled appropriately.

Prompt coordination of faculty classroom change requests.

Performs other related duties as assigned.


Qualifications

1. High school diploma or equivalent.

2. Any one or combination totaling eighteen (18) months from the categories below:

A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:

30 semester hours equals one (1) year (12 months)

Associate’s Degree (60 semester hours) equals eighteen months (18 months)

B. Work experience performing office/clerical activities, including the use of computer systems.

Hours: Monday - Friday, 8:30 A.M. - 4:30 P.M. (Hours may vary depending on departmental needs).

Location: NEIU Main Campus (5500 North St. Louis Avenue, Chicago, IL 60625)

Setting: Office Support Associate is an on campus position, not eligible for Hybrid or Remote work.

This position requires a background check.


Salary

$21.63/hour


Links

JR100731 Office Support Associate


Contact Information


University/Agency Northeastern Illinois University
Department/College Computer Science
Contact Molly Filipowicz
Phone Number 7734425223
Address
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