Employment Opportunities
Job Details

Job Description

Duties include scheduling, patient communication, filing, and billing support including collecting any co-payment or appointment fees at patient check-in/out. This position will work on a team in a fast-paced environment, working directly with people.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. Any one or any combination totaling two (2) years (24 months), from the categories below:
A. College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
B. Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.

Preferred Qualifications
1. Two years of professional office experience in a medical setting, including experience with insurance coverage and verification of coverage.
2. Experience working and in an EMR with accurate and thorough documentation.
3. Knowledge of office practices and procedures.
4. Knowledge of the Illinois State University campus and surrounding communities.
5. Independent, self-starter, flexible, and able to prioritize and handle multiple, sometimes simultaneous requests for assistance.
6. Ability to adapt quickly from one task to another while maintaining attention to the details.
7. Ability to communicate effectively both verbally and in writing with a variety of constituents and to work effectively with frequent interruptions.

Salary

$19.73 - $20.38 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Breanna Crippen
Phone Number	309-438-8311
Address
Comments	Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If using education to qualify, college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive maximum eligible points on the exam. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts, and/or military service documentation may be faxed or mailed to Human Resources by the application deadline: Fax: 309.438.0011, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. This position is represented by AFSCME Local 3236 - Clericals.