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Medical Office Assistant

University/Agency Northeastern Illinois University
Civil Service Classification Medical Office Assistant
View Class Spec Details
Posting Duration 3/24/2026 - 4/1/2026
Probationary Period 6 months

Job Description

General Department Office Operations:

-Perform a wide variety of office support tasks, but not limited to, incoming call support, information gathering, clinical support, and general office tasks.

-Facilitates the operation of the department’s electronic health system (EHR), including scheduling appointments, coordinating meetings (in-person and/or virtual), triaging patient walk-ins, and scheduling appointments.

-Checks in patients, assembles and prepares patient intake form, and assists patients’ completion of necessary paperwork such as consent or other related forms for treatment.

-Provides support for departmental operations for the physical environment of the office suite. Operates office equipment such as copiers and voice mail messaging systems, spreadsheets, and other software applications to prepare reports, invoices, letters, case histories, and medical records.

-Laboratory assistance, medical equipment management, and medical equipment maintenance.

-Maintains medical and office inventory.

-Maintains a clean waiting room and clinical settings, meeting the Illinois Department of Public Health work environment standards.

-Assist the Medical Office Coordinator with department business tasks and departmental daily operations.


Immunization Records Management:

-Assists the Medical Office Coordinator with the maintenance of student immunization records.

-Work with students through consultation and provide resources to achieve compliance with the university immunization policy.

-Data entry of records in the department’s electronic health record system (EHR). Facilitates and/or advises on business and/or fiscal operations to meet department goals. Maintains and manages student immunization records.


Collaborative teamwork:

-Attend and actively participate in Student Health Services departmental meetings and in-service workshops.

-Participate in department lead tabling and collaborative functions and events.


Professional:

-Participate in continuous education and health workshops.

-Maintain CPR and Bloodborne Pathogen certification.

-Other duties as assigned.


Qualifications

1. High School diploma or equivalent.

Departmental Preferences:

Minimum 1 year of experience working in a medical office setting.

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and general computer skills.

Bilingual in Spanish.

Hours: Monday - Friday, 8:30 am - 4:30 pm (37.5 hour work week).

Location: Main Campus (5500 N. St. Louis Ave, E-051 Chicago, IL 60025)

Setting: In-office, not eligible for remote work.

This position requires a background check.


Salary

$22.00-$34.00


Links

JR100686 Medical Office Assistant


Contact Information


University/Agency Northeastern Illinois University
Department/College
Contact Molly Filipowicz
Phone Number 7734425223
Address
Comments Benefits
University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.