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Job Details

Job Description

Eastern Illinois University is seeking candidates for full-time, Civil Service position in the Office of Institutional Research and Business Operations for a Program Assistant I Specialized in Institutional Data. This position gathers informational data from various university departments and existing databases to generate reports. The role is responsible for analyzing and compiling institutional data for university reporting and external submissions, using sound reasoning to interpret findings. Careful interpretation and verification of data, along with strong attention to detail, are essential to ensure accurate and consistent reporting for the university community, as well as for state and federal agencies and other external entities.



The position also requires effective communication with members of the university community and the ability to maintain accurate, detailed records and documentation. In addition, this role supports the Budget Office with data collection, updation and reporting processes.

Essential Duties and Responsibilities

Compiles and collects data from numerous sources for external survey submissions. Verifies and analyzes the data for accuracy.
Assemble data, perform calculations, and prepare administrative reports related to the Illinois Board of Higher Education (IBHE), IPEDS, and other surveys.
Communicate with departments regarding faculty workload reports.
Compile and collect data for standard internal and external reports.
Ad-hoc Requests and General Office Support.
Prepares data reports using Microsoft Office, Crystal Reports and Argos. Documents details of each project and updates general project documentation as needed.
Maintains and updates standard operating procedures for office processes.
Preparing correspondence, filing/archiving and answering the telephone for Institutional Research office.
Performs related duties as assigned.

Qualifications

Minimum Qualifications:

Bachelor’s degree in STEM field preferably in Information systems, Business, Accounting, Mathematics or Statistics
Preferred Qualifications:

Qualified Candidates needs to have experience with advanced working knowledge in Microsoft Excel along with other Microsoft Office Tools.

Salary

$3,850/monthly and maximum of $3,900/monthly.

Links

Program Assistant-Institutional Data

Contact Information

University/Agency	Eastern Illinois University
Department/College	Eastern Illinois University Human Resources
Contact	Alexandria Thomas
Phone Number	217-581-3463
Address	600 Lincoln Ave
Comments	Knowledge, Skills and Abilities: Knowledge of general office practices and procedures Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skill in oral and written communication Ability to work effectively with staff, the public, and outside constituency groups. Ability to organize and multi-task. Ability to utilize various computer software packages. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems. Work Hours The core work hours of this position are Monday through Friday 8:00 a.m.- 4:30 p.m. Starting Salary/Pay Rate Range Current pay range for this position is minimum of $3,850/monthly and maximum of $3,900/monthly. Application Deadline: March 6, 2026. In accordance with Eastern Illinois University policy (IGP #14.1), EIU is generally unable to sponsor or assume sponsorship of an employment visa (e.g., H-1B, OPT, or other) for this Civil Service position. Required Applicant Documents: The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants. Application Resume References Transcripts (where required as a MAQ) Benefits Overview: Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals. This position is eligible for the following benefits: Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options. Vision Insurance: Vision coverage is included with medical at no cost. Dental Insurance: Dental plans available to meet your needs. Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement. Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children. Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time. For more information on our employee benefit programs for this specific position class, please visit https://www.eiu.edu/humanres/benefits/newemployees.php Eastern Illinois University is committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University. The University and Community: Celebrating more than 130