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 State Universities Civil Service System 

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Job Details


Coordinator of Text Conversion/Exam Office

University/Agency Illinois State University
Civil Service Classification Program Coordinator
View Class Spec Details
Posting Duration 1/27/2026 - 2/5/2026
Probationary Period 12 months

Job Description

The primary responsibility of this position is to co-manage the Exams Office and coordinate text conversion for the Accommodations Office to ensure reasonable accommodations for students with disabilities and/or medical/mental health conditions through implementation of appropriate accommodations and collaboration with faculty/staff/departments to ensure accommodation compliance.

This position ensures equal access to Illinois State University programs, activities, and services for all Illinois State University students with disabilities and/or medical/mental health conditions through design and implementation of reasonable accommodations, support services and technical assistance based upon federal disability laws, Section 504 of the 1973 Rehabilitation Act, the Americans with Disabilities Act and the Americans with Disabilities Amendments Act.

Ensure the confidentiality of all student information and documentation.

This position is subject to summer academic break layoff, typically June through July.

Additional Information
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
Bachelor’s degree conferred prior to position start date, preferably in counseling, psychology, special education, rehabilitation, or another human services area.
Working knowledge of federal and state laws and regulations pertaining to persons with disabilities and/or medical/mental health conditions.
The following skills and/or abilities:
a. Skills in negotiation and problem solving.
b. Skills in process management and process improvement.
c. Excellent oral and written communication and presentation skills.
d. Long-term planning and organization skills.
e. Computer, internet, and email skills.
f. Crisis intervention skills.
Preferred Qualifications
Experience working with people with disabilities and/or medical/mental health conditions in a postsecondary setting.
Knowledge of the processes involved in providing accommodations for students with disabilities and/or medical/mental health conditions at post-secondary education level.
Knowledge of proctoring processes and experience with assistive devices and software packages.
Ability to take initiative, pay close attention to detail, multi-task, and change priorities expeditiously.


Salary

$22.00 - $24.00 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number (309) 438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.