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 State Universities Civil Service System 

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Job Details


Event Operations Manager

University/Agency Illinois State University
Civil Service Classification Office Manager
View Class Spec Details
Posting Duration 1/21/2026 - 1/29/2026
Probationary Period 6 months

Job Description

The Illinois Center for Specialized Professional Support (ICSPS) is excited to welcome a dynamic, detail driven, and highly organized professional to our team. If you thrive in a fast paced environment, take pride in clear communication, and love bringing events to life, we want to meet you!

As our Event Operations Manager, you’ll play a key role in ensuring the success of professional development events across Illinois. This is a fantastic opportunity for someone who is proactive, positive, and dedicated to creating seamless experiences for partners and participants statewide.

What You’ll Do
In this essential role, you will:

Partner with venues across Illinois to secure high-quality spaces for our meetings and events
Transcribe meetings and capture clear, actionable notes
Support web content updates and ensure information on ICSPS websites remains current
Edit and polish publications, resources, and other materials used for statewide professional learning
Collaborate closely with ICSPS leadership and staff while maintaining the ability to work independently
Travel across Illinois to ICSPS-sponsored events
We operate with professionalism, precision, and purpose and we’re looking for someone who embodies those same values.

What We Offer

A meaningful role supporting educational and workforce initiatives across Illinois
A collaborative team that values communication, creativity, and continuous improvement
Flexibility! A hybrid and flexible schedule is available after a 6 month probationary period
Opportunities to grow your skills in event management, communications, and digital content
If you're ready to make an impact, bring your organizational talents to a mission-driven team and help elevate professional learning experiences statewide. ICSPS is ready for you.

Additional Information
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
High school graduation or equivalent
Twenty-four (24) months of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database, and software packages. Knowledge of the organization, programs, practices, and procedures of a department/unit is central to the performance of the duties.
Preferred Qualifications
Associate degree or equivalent work experience.
Excellent communication skills, verbal and written.
Proven customer service skills and the ability to work with a diverse constituency.
Possession of strong computer skills, including Microsoft Word and Excel. Experience using Microsoft Office Suite, Microsoft Teams, and MachForm.
Ability to work independently and collaboratively as part of a team.
Ability to multitask and self-manage assigned projects and daily tasks in an environment with shifting priorities.
Ability to work a flexible schedule, including traveling, and possessing a valid driver's license.
Three to five years of relevant work experience.
Knowledge of WordPress and or Joomla.
Knowledge of OMA.


Salary

$19.73 - $20.38 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

This position is represented by AFSCME Local 3236-Clericals.