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 State Universities Civil Service System 

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Job Details


Office Manager for Gift and Record Services

University/Agency Illinois State University
Civil Service Classification Office Manager
View Class Spec Details
Posting Duration 1/16/2026 - 1/30/2026
Probationary Period 6 months

Job Description

This position provides a wide variety of administrative assistance with daily activities requiring the use of discretion, independent judgment, and initiative under supervision of the Director of Gift & Record Services/Prospect Management & Research. This position assists with the operations of the Gift & Record Services sub-department. The primary responsibility is to serve as the cash desk and communicator for gift processing. At the cash desk this includes mail, deposits, scanning, and letter production. As a point of communication this includes answering the main phone line, owning group inboxes, and related information sharing.

This position works with the public on a daily basis and must interact well with persons from diverse backgrounds while providing good customer service.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/


Qualifications

Required Qualifications
1. High school graduation or equivalent.

2. Two (2) years (24 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages.

Preferred Qualifications
1. Computer proficiency including Microsoft Office software (Word, Excel, PowerPoint, Outlook), knowledge of Internet, email and electronic calendars, and ability to keyboard accurately.

2. Excellent organizational, communication, written, verbal, and time management skills.

3. Ability to multitask, display attention to detail, and work independently.


Salary

$19.73 - $20.38 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Mackenzie Chapman
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Fax: 309.438.0011, Attn: Mackenzie Chapman
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.