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 State Universities Civil Service System 

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Job Details


Coordinator of Graduate Faculty Services

University/Agency Illinois State University
Civil Service Classification Program Coordinator
View Class Spec Details
Posting Duration 12/22/2025 - 1/14/2026
Probationary Period 12 months

Job Description

This position is essential to the operation of the Graduate School. This individual provides highly specialized support and consultations to administrators, faculty, staff, and students on interpretation of the Graduate School's policies and processes. This person plays a key role in working with the AVP Graduate Education and Internationalization Initiatives and the Graduate School team in aligning policy implementation with university policies and processes. This person is expected to make recommendations for continuous improvement in these areas to the AVP for Graduate Education and Internationalization Initiatives. This position coordinates between the Graduate School, Graduate Council, colleges, departments/schools, Admissions, and Human Resources on policies and processes regarding graduate admission, recruitment, retention, and graduate assistantships.

The secondary function of this position is to support the AVP for Graduate Education and Internationalization Initiatives with projects that support the strategic plan of the university and of the Graduate School and to provide support regarding the development, organization, and distribution of information and materials about policy and procedure to administrators, faculty, students, and staff. This position also hires and supervises graduate assistants if necessary.

Additional Information
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
Bachelor's or equivalent degree
At least three years of experience in higher education administrative roles that included all of the following:
a. Developing one or more continuous improvement projects
b. Examining and reimagining operations, procedures, and/or policies
c. Working with statistical and narrative information with precision and accuracy
d. Making complex and independent decisions
e. Utilizing a working knowledge of the organizational structure and general policies and procedures of a college or university
Preferred Qualifications
Master’s degree
Expert knowledge of Graduate School bylaws, regulations, catalog, and admissions, as well as graduate assistantship regulations, policies, and procedures.
Experience working with graduate program chairs and graduate faculty on policy implementation, administrative processes, and graduate curriculum, as well as knowledge of graduate student issues.
Expertise in use of the university student information system and other computer applications.
The following skills and/or abilities:
a. Outstanding ability to multi-task, organize, and prioritize competing tasks
b. Ability to be flexible, being open to and adapting to change
c. Effective oral and written communications skills
d. Excellent time management skills
e. Ability to be self-motivated and to work independently


Salary

$54,366 - $70,688 annual


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number (309) 438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.