Employment Opportunities
Job Details

Job Description

The primary responsibilities of the Night Circulation Supervisor are to provide excellent customer service at the circulation desk and a safe environment during the library's evening and night hours. This position oversees the library and its services in the evening hours until closing, acting as a building monitor during these times, and closes the library according to our closing procedures. Specifically, the Night Circulation Supervisor directs the activities of the circulation student assistants after 5:30pm, charges and discharges library materials at the circulation desk, coordinates the shelving of materials, creates courtesy cards for community residents, and helps patrons locate materials by using the online catalog and placing I-Share and interlibrary loan requests. The position also responds to security and safety incidents when appropriate, communicates incidents to Patron Services and Library Administration, advises Library Administration on security and safety issues, and participates in the training of student assistants.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. High school graduation or equivalent.
2. Any combination totaling two years (24 months) from the following categories:
a. work experience in a library or equivalent setting.
b. college course work in any field as measured by the following conversion table
- 30 semester hours equals one (1) year (12 months)
- 60 semester hours or an Associate's degree equals eighteen (18) months
- 90 semester hours equals two (2) years (24 months)
- Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

Preferred Qualifications
1. Excellent customer service and communication skills for both internal and external patrons.
2. Working knowledge of department and library policies and procedures.
3. Technical skill set centered on Windows-based software applications, and cloud-based services.
4. Ability to use the library and consortium's Alma unified library services platform and Primo VE online catalog.
5. Excellent attention to detail.
6. Advanced searching skill set in order to shelve and retrieve materials from a variety of library locations.
7. Ability to troubleshoot and demonstrate the operation and basic features of audio-visual equipment, such as DVD players, laptops, cameras, and digital voice recorders.
8. Ability to maintain a positive attitude.
9. Strong supervisory and conflict-resolution skills.
10. Ability to work independently.

Salary

$19.73 - $20.38 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Mackenzie Chapman
Phone Number	309-438-8311
Address
Comments	Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university transcripts (may be unofficial) to qualify for this position, they must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline: Fax: 309.438.0011, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment. This position is represented by AFSCME Local 3236-Clericals. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.