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Food Service Administrator II

University/Agency Eastern Illinois University
Civil Service Classification Food Service Administrator II
View Class Spec Details
Posting Duration 11/18/2025 - 12/8/2025
Probationary Period 6 months

Job Description

Position Summary:
Eastern Illinois University is seeking candidates for full-time, Food Service Administrator II for Panther Dining. This position is responsible for assisting personnel, daily operations and planning for the dining unit. This position works directly with the Unit Director of the dining unit and is responsible for operations in the absence of the Unit Director. They will provide assistance to ensure a positive dining experience for workers and customers.

Essential Duties and Responsibilities:
• Responsible for front of the house operations including meal service, cash handling/registers, correct portion sizes, customer service, cleanliness, utilization of employees and presentation.
• Prepare production sheets and supervise food production, assuring food quality standards through the adherence of standardized recipes and procedures.
• Assist with menus, supervise service and clean-up to ensure departmental standards are being met.
• Prepare reports as needed.
• Performs related duties as assigned.
• Planning and supervising the general housekeeping and sanitation of the kitchens, dining rooms and service areas.
• Assist in planning menus and planning special events to increase interest in menus.
• Responsible for ordering food, paper supplies and janitorial items.
• Assist with invoices, forecasting and end of month duties including inventory.
• Assist in daily operations to ensure employees have appropriate equipment, inventory and resources to perform their job and meet deadlines and goals.
• This includes establishing operating standards and communication with employees.
• Supervise daily activities and delegate duties.
• Coordinates retail policies and procedures.
• Assists in creating programs for training and development of staff.
• Determines hiring needs and assists in staff hiring. Review and analyze reports and implement corrective action.
• Manage, counsel, and motivate employees.
• Ensures compliance with all federal, state, local and EIU policies.
• Performs related duties as assigned.


Qualifications

Minimum Qualifications:
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

• High school diploma or equivalent.
• Any one or combination totaling four (4) years (48 months) from the categories below:
A. Coursework in hospitality administration/management, culinary science, food services management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
o 30 semester hours equals one (1) year (12 months)
o Associate’s degree (60 semester hours) equals eighteen months (18 months)
o 90 semester hours equals two (2) years (24 months)
o Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
B. Food service management work experience.


Salary

Annual salary: $48,000. This is a department set rate.


Links

Eastern Illinois University


Contact Information


University/Agency Eastern Illinois University
Department/College Eastern Illinois University
Contact Kasondra L Harrell
Phone Number 2175813911
Address 600 Lincoln Ave.
Charleston, IL 61920
Comments Work Hours
The core work hours of this position are Monday through Friday 8:00 a.m.- 4:30 p.m.

Benefits Overview:
Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals.

This position is eligible for the following benefits:
• Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
• Vision Insurance: Vision coverage is included with medical at no cost.
• Dental Insurance: Dental plans available to meet your needs.
• Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
• Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
• Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.