Employment Opportunities
Job Details

Job Description

The Operations Center Administrator provides leadership and direction to the Facilities Operations Center including Work Management, Building Access (keys and access control) and the welcome desk. Ensures job tasks are completed correctly and in a timely manner and provides guidance regarding University and department policies and procedures. Further responsibility includes staff conduct, timecards, attendance cards, leave usage, training, and performance evaluations. Serves as point of contact for inquiries from customers, vendors, visitors, and employees on behalf of Facilities Services. Supports department and campus with general Facilities knowledge and resources, including in emergency situations.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. Bachelor's (or higher degree) in business administration, management, or related closely related field (verify with transcript).
2. At least five (5) years of full time (or part time equivalent) professional business experience that included at least three (3) years of direct supervisory or management experience.

Preferred Qualifications
1. Knowledge of management principles, practices, methods and techniques.
2. Project management experience or knowledge
3. Facilities-related experience or knowledge

Salary

$52,000 - $63,000 annual

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Colette Homan
Phone Number	309-438-8311
Address
Comments	Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline. Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline: Fax: 309.438.0011, Attn: Colette Homan Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.