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Job Details


Administrative Aide

University/Agency Illinois State University
Civil Service Classification Administrative Aide
View Class Spec Details
Posting Duration 10/22/2025 - 11/4/2025
Probationary Period 6 months

Job Description

The Illinois Center for Specialized Professional Support (ICSPS) seeks an energetic and engaged Administrative Aide to join our team. This role is pivotal in supporting the Center's multiple grants, where exceptional customer service and professionalism are paramount.

Why Join ICSPS?

Be a Key Player: You'll be an essential team member, ensuring the smooth implementation of all ICSPS activities.
Diverse Responsibilities: From supporting professional development events across Illinois and working in coordination with other university professionals, your role will be varied and impactful.
Professional Growth: You'll assist with compliance, edit publications, update websites, and manage social media, gaining valuable skills and experience.
Collaborative Environment: Work closely with the ICSPS Director and support all positions at ICSPS, fostering a collaborative and supportive work culture.
If you're passionate about making a difference and eager to contribute to our mission, we encourage you to apply for this position. Join us in supporting innovative projects and professional development across Illinois!

Additional Information
ICSPS is committed to creating, supporting, and delivering exceptional professional development for career, technical, and adult education professionals throughout Illinois. We provide vital technical assistance, develop insightful publications, and implement program improvement strategies that focus on transition, recruitment, retention, and completion, all while championing the success of special populations learners. Established in 1977 at Illinois State University, ICSPS operates within the Educational Administration and Foundations Department of the College of Education.

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
High school graduation or equivalent
Any one or any combination totaling five years (60 months) from the following categories:
(a) College course work in business, finance, accounting, or a related field:
- 60 semester hours or an Associate's degree equals one year (12 months)
- 90 semester hours equals two years (24 months)
- 120 semester hours or a Bachelor's degree equals three years (36 months)
- Master's degree or higher equals four years (48 months)
(b) Progressively more responsible general or specialized office experience which included aspects of supervising staff or job function, organizing, and performing duties that lead to knowledge of generally accepted office principles
Preferred Qualifications
Bachelor’s degree or equivalent work experience.
Three to five years of relevant work experience.
Knowledge of Word Press, Joomla, OMA, and/or Touchnet.
The following skills and/or abilities:
a. Excellent communication skills, verbal and written.
b. Proven customer service skills and the ability to work with a diverse constituency.
c. Strong computer skills, including Microsoft Word and Excel. Experience using Microsoft Office Suite, Microsoft Teams, and MachForm.
d. Ability to work independently and collaboratively as part of a team.
e. Ability to multitask and self-manage assigned projects and daily tasks in an environment with shifting priorities.
f. Ability to work a flexible schedule, including traveling, and possessing a valid driver's license.
g. Ability to adapt to changing needs and stay ahead of the curve.
h. Operate with a high level of professionalism and meticulous attention to detail.


Salary

$20.40 - $26.13 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.