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 State Universities Civil Service System 

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Job Details


PeopleSoft Administrator

University/Agency Illinois State University
Civil Service Classification Information Technology Technical Associate
View Class Spec Details
Posting Duration 10/22/2025 - 10/29/2025
Probationary Period 12 months

Job Description

The PeopleSoft Application Administrator works within a team environment to maintain, optimize, and provide technical expertise for PeopleSoft enterprise information systems (Software Applications and Hardware Components). The incumbent oversees PeopleSoft Applications acting as a part of a cohesive Admin Team overseeing our PeopleSoft HCM and Campus Solutions environments and related add-ons while working with a third-party managed services provider.

Technical Duties Include:

Direct Application Administration and Maintenance which includes tasks like Software Installation, Configuration and Troubleshooting, Performance Tuning, Monitoring, Change Management, Patching, Automation, and Integrations
Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications
Perform Technical Support & Incident Management providing subject-matter expertise on application setup best practices
Provide basic Database Administration and Analysis including ad-hoc queries for analysis and reporting
Create, Maintain, and Update System and Configuration Specific documentation
Create test plans and perform testing on application changes
Additional Information
Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community. https://techsolutions.illinoisstate.edu/

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, Canvas, and others.

Position Highlights:

There is the potential for 100% remote work or a hybrid arrangement in this position, within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
High school diploma or equivalent
Any one or any combination totaling two years (24 months) from the following categories:
a. College coursework which includes Information Technology, IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one year (12 months)
- 60 semester hours or Associate’s degree equals 18 months
- 90 semester hours equals two years (24 months)
- Bachelor's or higher degree equals three years (36 months)
b. Progressively more responsible work experience in an application administration related profession
An additional three years (36 months) of experience:
a. in system administration for enterprise applications such as human resource systems, payroll systems, student information systems, or other business systems.
b. performing system administration duties for software applications such as installation, configuration, data integrity/reconciliation, patch management, technical support
Preferred Qualifications
Advanced degree in IT or related field
Two or more years of experience any or all of the following:
a. Web application servers, ideally WebLogic Web Server Software
b. leveraging server scripting languages such as PowerShell, Perl, CSH, or BASH
Experience in software testing including creating test plans, creating test cases, test execution, and documenting defects
Experience collecting technical requirements and designing appropriate process and/or software solutions
Knowledge and experience working with different Server Operating Systems such as Windows Server, Redhat Enterprise Linux
Knowledge of IT Infrastructure Hardware such as Servers, Storage, Networking, Backups
An interest in learning new tools and methods
System Administrator understanding of common technologies used by applications, including backups and event monitoring
Understanding of 1 or more database applications and relational database concepts such as SQL, ORACLE
Understanding of relational database concepts, administration, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
Strong project, analysis, and research skills
Strong problem-solving ability
Demonstrated ability to:
a. work independently and in a team environment with good communication and collaboration skills
b. work with considerable latitude and independence of action
c. clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
d. analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller pieces more manageable pieces
e. leverage Microsoft Visio, and Excel
f. adapt quickly to new technologies and changing business requirements


Salary

$70,000 - $82,500 annual


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.