Job Description
-Creates, updates, revises, and retrieves files, records, and departmental contacts/LISTSERVs, which may include indexing and cross-referencing. Responsible for maintaining accurate, organized, and accessible information, including confidential materials.
-Oversees the annual fixed asset inventory for multiple departments, ensuring accurate tracking, documentation, and compliance with university policies.
-Develop and implement office procedures, workflows, and best practices to improve efficiency.
-Prepares and maintains accurate and timely cash reconciliations to ensure financial records are complete.
-Prepare purchase orders to coordinate the timely procurement of office supplies, ensuring a just-in-time inventory approach to minimize waste and optimize efficiency.
-Assist in the coordination of department meetings and events.
-Coordinate daily office operations and ensure an organized, professional, and efficient work environment.
-Support onboarding of new faculty and staff, including workspace setup and systems access.
-Maintain relationships with outside vendors including publishers.
-Troubleshoot and resolve administrative problems or inquiries independently when possible.
-Greet visitors, answer telephones, and direct calls or messages to appropriate staff; initiate outgoing calls to gather requested information.
-Provide front desk support as needed, managing reception duties to ensure smooth operations and maintaining effective communications with team members to coordinate services.
-Monitor and review incoming correspondence, directing inquires or issues to the appropriate source for follow up and resolution.
-Receive, sort and distribute incoming mail, packages and internal correspondence to designated recipients; ensure confidential and time-sensitive materials are handled appropriately.
-Prompt coordination of faculty classroom change requests.
-Performs other related duties as assigned.
Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling eighteen (18) months from the categories below:
A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
-30 semester hours equals one (1) year (12 months)
-Associate’s Degree (60 semester hours) equals eighteen months (18 months)
B. Work experience performing office/clerical activities, including the use of computer systems.
Hours: Monday - Friday, 8:30 A.M. - 4:30 P.M. (Hours may vary depending on departmental needs).
Location: NEIU Main Campus (5500 North St. Louis Avenue, Chicago, IL 60625)
Setting: Office Support Associate is an on campus position, not eligible for Hybrid or Remote work.
This position requires a background check.
Salary
21.63
Links
JR100626 Office Support Associate
Contact Information
| University/Agency
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Northeastern Illinois University
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| Department/College
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Human Resources
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| Contact
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Molly Filipowicz
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| Phone Number
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7734425223
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| Address
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5555 N Bernard St
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| Comments
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