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Program Specialist of Orientation and Training Services

University/Agency Illinois State University
Civil Service Classification Program Coordinator
View Class Spec Details
Posting Duration 8/20/2025 - 9/3/2025
Probationary Period 12 months

Job Description

The Program Specialist collaborates closely with the Associate Director, University College in providing administrative and programmatic leadership for University College Orientation and Training Services. The Program Specialist oversees the day-to-day planning as well as overall operation of the summer Proview program, the Transfer Registration and Orientation Day and other transition efforts provided by the unit. In addition to the day-to-day operations of orientation programs, the Program Specialist is also responsible for the behind-the-scenes planning process for each program. The Specialist must organize the on and off-campus constituents in the months leading up to orientation programs.

Additional Information
As a department, University College supports Illinois State’s core values of inclusion, racial equity, and social justice. We promote a culture of inclusivity and understanding and seek to provide transformative experiences through mentorship, advocacy, and professional development opportunities. We strive to meet the diverse needs of our student population and respect the voices of minoritized students, staff, and faculty.


Qualifications

Required Qualifications
1. Bachelors or equivalent degree (verify with transcript)

2. Two (2) years of full time (or part time equivalent) responsible experience in supervising, organizing, coordinating or other significant work with specific educational or administrative program initiatives.

3. Excellent interpersonal skills including listening, communication (verbal and written) and teamwork.

4. Working knowledge of basic office software.

5. Demonstrated experience in working with students, faculty, departmental staff and campus administrators as well as off-campus contacts.

6. Demonstrated experience planning and executing engaging and innovative training and/or professional development sessions for students or staff.

Preferred Qualifications
1. Two (2) years of professional work experience in orientation or related field.

2. Master's Degree (preferred in Education, College Student Personnel, or related field).

3. Ability to multitask and produce quality work under deadlines, organizational skills, and flexibility.


Salary

$48,000 - $52,000/annual


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Address
Comments Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible d