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 State Universities Civil Service System 

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Job Details


Night Operations Coordinator

University/Agency Illinois State University
Civil Service Classification Supervisor of Residence Hall Attendants
View Class Spec Details
Posting Duration 8/13/2025 - 8/27/2025
Probationary Period 6 months

Job Description

Coordinator of Night Operations staff in the residence halls and apartments.

Serves in a supervisory capacity during the timeframe of Nighttime operations. Coordinates student leaders tasked with safety and security during this timeframe. Serves in second level response after first level of student leaders. Situations may include mediation, facility concerns, emergency response, and/or criminal or other illegal activities and will act as person in charge unless the event requires the the arrival of either third level staff or police officers. Coordinates the integration and transition from Night Operations to Day Operation desk staff. Performs related duties as needed or assigned.

Additional Information
University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling one (1) year (12 months) from the categories below:
A. College coursework in criminal justice, communication, hospitality, social sciences, or a closely related field, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
B. Work experience, which could include customer service, crisis management, public safety, such as a security guard or dispatcher, or closely related experience.

Preferred Qualifications
1. Know and understand rules and regulations of the University pertaining to residence halls and apartments.
2. Know the procedures for dealing with fire alarms and maintaining safety of the halls and apartments in emergency situations.
3. Possess the communications skills needed to deal effectively with a diverse public and staff.
4. Sensitivity and understanding of diversity issues.
5. Know how to deal with employees and earn their respect so that a good working environment can be created.
6. Exercise discretion in dealing with emergencies or individuals who are breaking laws, rules, or regulations in the residence halls/apartments during limited access hours.


Salary

$21.49 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

If using education to qualify, college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to receive the maximum eligible points for the civil service exam, you may upload professional certifications/licenses related to the position under optional documents, if applicable. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, may be faxed, mailed, or delivered to Human Resources, in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.