Employment Opportunities
Job Details

Job Description

This position will process all classifications of domestic undergraduate applications that are submitted to the University. There is much public contact with prospective students and their families through e-mail, phone, and various campus events. With training, incumbent will be knowledgeable of all admissions policies and procedures and be able to apply them. Working in a high production unit, the incumbent should be able to work with speed and accuracy.

Additional Information
The Admissions Processing is a unit within the Undergraduate Office of Admissions. The Office of Admissions is the front door to the University and guides perspective students through the college admission process. This position is eligible for hybrid work (mix of pre-scheduled remote and in-person days) after a minimum six-month training period. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.


University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. High school diploma or equivalent.

2. Any one or combination totaling one (1) year (12 months) from the categories below:

A. Coursework in any discipline as measured by the following conversion table or its proportional equivalent:
-30 semester hours equals one (1) year (12 months)

B. Work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.


Preferred Qualifications
1. Bachelor’s degree
2. Strong attention to detail and excellent assessment skills.
3. Thoroughness and good organization skills are also crucial.
4. Data entry experience and be familiar with software programs (i.e. word, excel, etc.).
5. Strong written and oral communication skills.
6. Excellent customer service skills and a positive attitude are needed as the Admissions Office is the front door to the University for new students.

Salary

$15.18 - $17.18 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Colette Homan
Phone Number	309-438-8311
Address
Comments	Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline. Fax: 309.438.0011, Attn: Colette Homan Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.