Employment Opportunities
Job Details

Job Description

Under general direction, this position provides comprehensive guidance to faculty and staff on employee benefit and insurance programs and is responsible for administering leaves of absence. The role ensures benefits and leaves are managed in accordance with applicable laws and University policies and in coordination with external partners such as Central Management Services and the State Universities Retirement System.

This role requires a strong understanding of University policies and relevant legislation, including the FMLA, ADA, and PWFA. Equally important, it calls for a high level of compassion, professionalism, and customer service, as the Benefits Counselor supports employees through important and often sensitive life events.

The Benefits Counselor collaborates closely with others within Human Resources and University departments such as Payroll and Equal Opportunity and Access to ensure the accurate and effective delivery of services.


Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. Any one or any combination totaling eighteen (18) months from the following categories:

A. college coursework in human resource management, business administration, social sciences, or a closely related field:
-30 semester hours equals one (1) year (12 months)
-Associate’s Degree (60 semester hours) equals eighteen months (18 months)
-90 semester hours equals two (2) years (24 months)
-Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. work experience performing clerical or paraprofessional duties related to benefits and/or insurance benefits, insurance retirement, healthcare, or human resources.

2. Two (2) years (24 months) of work experience comparable to that performed at the Benefits Officer level of this series.

Preferred Qualifications
Customer Service Focus

Salary

$28.00 - $28.90 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Colette Homan
Phone Number	309-438-8311
Address
Comments	Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline: Fax: 309.438.0011, Attn: Colette Homan Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.