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Student Success Specialist

University/Agency Illinois Board of Higher Education
Civil Service Classification Program Assistant
View Class Spec Details
Posting Duration 7/8/2025 - 8/7/2025
Probationary Period 12 months

Job Description

About the Illinois Board of Higher Education (IBHE)

IBHE has been supporting higher education in Illinois for more than 50 years. We are a dedicated team of professionals, overseen by a Board appointed by the Governor, who are working for a strong, equitable higher education system, which we believe is essential for the state to thrive. We work with leaders in colleges, universities, state and federal government agencies, governors, legislators, and other entities to strategically further this mission.

In its strategic plan, A Thriving Illinois: Higher Education Paths to Equity, Sustainability, and Growth, IBHE has identified three goals and 25 strategies to help achieve its vision of a higher education ecosystem that ensures individuals, families, and communities across the state thrive.

Equity - Close equity gaps for students who have been left behind
Sustainability - Build a stronger financial future for individuals and institutions
Growth - Increase talent and innovation that drives economic growth


About the position:

The Student Success Specialist provides critical support to IBHE’s student success initiatives by coordinating student-focused programs, grants, and partnerships; assists in grant administration and support of other student success, basic needs, and mental health initiatives.

This is a covered position under the State Universities Civil Service System.

We offer the state’s competitive employee benefits package.

Major Duties and Responsibilities
Manages assigned student-focused programs, grants and partnerships:
Assists with applicable grant administration and reporting
Coordinates student success convenings and events
Tracks program participation and institutional engagement
Provides project management and communication support for student services initiatives
Prepares data summaries and reports
Supports Communities of Practice, conferences, and other trainings
Coordinates communication to institutional stakeholders as directed
Other duties as assigned, within scope of position

Organizational Relationship
Position reports to the Director of Student Success Strategy.

There are no direct reports to this position.


Qualifications

Minimum Acceptable Qualifications
Required:
Bachelor’s degree from an accredited institution
1+ year of experience working with student-focused programs


Required Skills:
Knowledge of student programs, organizations, and relevant resources
Ability to establish a communicative role between institutions and students
Ability to build and maintain positive relationships with stakeholders and peers


Preferred skills:
Experience with grant administration and reporting
Experience with project management
Experience with summarizing and reporting on data


Salary

commensurate with experience within the range of $55,00-max $70,000/yr


Links

Student Success Specialist


Contact Information


University/Agency Illinois Board of Higher Education
Department/College IL Board of Higher Education
Contact IBHE Human Resources
Phone Number
Address 1 N Old State Capitol Plaza
Suite 333
Springfield IL 62701
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