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Procurement Assistant

University/Agency Illinois State University
Civil Service Classification Customer Service Assistant
View Class Spec Details
Posting Duration 4/5/2024 - 4/21/2024
Probationary Period 6 months

Job Description

Provide exceptional and efficient client care and vendor support in response to routine purchasing activities and issues for commodities, equipment and contractual services as needed by University departments.
Assisting Procurement Manager with:
1. Ensuring purchasing transactions are conducted properly under Illinois State Laws and University policies and procedures.
2. Maintaining the integrity of the purchasing process.
3. Conducting on and off campus communications in a professional manner.
4. Resolving problems and complaints between vendors and University departments.
5. Ensuring a timely and accurate process flow for requisitions and purchase orders.

Additional Information
University Benefit Highlights:

- Health, dental, vision, and life insurance
- Retirement and supplemental retirement
- Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid vacation and sick time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/


Qualifications

Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling eighteen (18) months from the following categories:

a. college coursework in any discipline as measured by the following conversion table or its proportional equivalent:
--30 semester hours equals one (1) year (12 months)
--Associate’s Degree (60 semester hours) equals eighteen months (18 months)
--90 semester hours equals two (2) years (24 months)
--Bachelor’s degree (120 semester hours) equals three (3) years (36 months)

b. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration, or other closely related experience.

Preferred Qualifications

1. Strong customer service skills.
2. General knowledge of PCs, normal office support equipment, Microsoft WORD and EXCEL
3. Ability to analyze information and situations.
4. Ability to interpret rules and regulations and willingness to ask questions when unclear.
5. Ability to communicate clearly and professionally to a broad audience; includes proper knowledge of telephone etiquette and strong written communication skills.
6. Ability to work with interruptions and to adjust priorities as needed.
7. Ability to work as part of a team.


Salary

$17.44 - $18.46 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number (309) 438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

Transcripts (may be unofficial) must be submitted by the deadline date in order to receive full consideration on the exam. Transcripts may be uploaded with the application or by one of the options listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214 must be faxed, mailed or delivered to Human Resources by the deadline date in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.