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Credentials Evaluator

University/Agency Illinois State University
Civil Service Classification Admissions and Records Assistant
View Class Spec Details
Posting Duration 2/27/2024 - 3/6/2024
Probationary Period 6 months

Job Description

Join the friendly and detail-oriented staff in the Registrar’s Office! The credentials evaluator is a vital part of the University’s team that impact students’ success. Evaluators conduct credential evaluations, analyze student records, and serve as specialists in the areas of degree requirements and records.

Additional Information
University Benefit Highlights:

- Health, dental, vision, and life insurance
- Retirement and supplemental retirement
- Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid vacation and sick time

For more University Benefit information:

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here


Required Qualifications
1. High school diploma or equivalent.

2. Any one or combination totaling one (1) year (12 months) from the categories below:

A. course work in any discipline as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)

B. work experience which could include administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

Preferred Qualifications
1. Strong interpersonal and customer service skills.
2. Works well with a wide range of individuals including clients, staff, students, and faculty.
2. Integrity to manage confidential nature of the work; tact, diplomacy, and reliability.
3. Ability to inspire trust and confidence of students and staff.
4. Ability to concentrate with basic office distractions in work area.
5. Excellent written and oral communication skills; exceptional email communication is necessary.
6. Efficient organizational and time management skills.
7. Working knowledge of various office functions, including using Microsoft Office and document imaging systems.
8. Knowledge of ISU degree requirements and/or transfer credit policies (upon training).
9. With the wide variety of responsibilities, the incumbent must be flexible, organized, detail-oriented, and be able to multi-task and prioritize.


$15.18 - $17.50/hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 3094388311
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.