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TRIO Office Manager

University/Agency Illinois State University
Civil Service Classification Office Manager
View Class Spec Details
Posting Duration 8/7/2023 - 8/15/2023
Probationary Period 6 months

Job Description

The purpose of the position of TRIO Office Manager is to work closely with the Program Coordinator of TRIO/SSS (Assistant Director in University College) to perform a variety of clerical responsibilities utilizing confidential administrative, and secretarial support. The Office Manager provides administrative support for the operations of TRIO and its staff. The Office Manager works closely with multiple constituencies within University College and across campus in achieving these objectives related to job duties. The person in this position will interface at a high level outside the unit with various offices including the Human Resources, Payroll, Budget, Comptroller, and Research & Sponsored Programs. Must have a working knowledge of the expectations from the US Department of Education related to this grant.

Additional Information
University College supports Illinois State University’s core values as they relate to inclusion, racial equity, and social justice. Given the diversity of our student population, we actively recruit and retain talented individuals to meet their needs. We believe the greater variety of perspectives will provide more innovation, productivity, and empathy within our organization. We promote a culture of inclusivity and understanding and seek to provide transformative experiences through mentorship, advocacy, and professional development opportunities.

University College is a team-oriented, inclusive environment, that respects the voices of minoritized faculty, staff, and students. If you share our values and enthusiasm for helping students, then you will find a home in University College.


Qualifications

Required Qualifications
1. High school diploma or equivalent.
2. Two (2) years (24 months) of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database, and software packages.

Preferred Qualifications
1. Discretion is vital as the position handles confidential information including budget details and student records.
2. Ability to establish a cooperative working relationship with faculty, staff, family members/guardians, and students.
3. Demonstrated ability to multi-task and produce quality work under deadlines; organizational skills; flexibility in a changing administrative model; prioritize projects and complete on or before the due date.
4. Demonstrate working knowledge of basic office software (word processing, e-mail systems, spreadsheets, mainframes, databases, etc.) Excellent knowledge of computers and computer systems (including hardware and software) to set up functions, enter data, or process information. Accounting, Calendar/Scheduling, Database, Word Processing, and Spreadsheet software
5. Ability to work independently and without supervision, but also effectively contribute to a team with a learner-centered and service-oriented philosophy.
6. Demonstrated experience with oversight, administration, and coordination of financial resources (budget, including research, grant, contract, and foundation-related activities).
7. Ability to maintain composure and provide good service in handling student and staff issues in all situations including when the student or staff member is having a difficult day.
8. Strong communication (oral and written), and leadership skills and experience.


Salary

$18.50 - $19.15/hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 3094388311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

Transcripts (may be unofficial) must be submitted by the deadline date in order to receive full consideration on the exam. Transcripts may be uploaded with the application or by one of the options listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214 must be faxed, mailed or delivered to Human Resources by the deadline date in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

This position is represented by AFSCME Local 3236-Clericals.