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Assistant Athletic Director/Ticket Sales and Operations

University/Agency Illinois State University
Civil Service Classification Program Coordinator
View Class Spec Details
Posting Duration 5/30/2023 - 6/13/2023
Probationary Period 12 months

Job Description

The Assistant Athletic Director/Ticket Sales and Operations will be responsible for leading multiple sales campaigns for athletic events and spaces in an attempt to generate new and renewable revenue streams for Redbird Athletics. This position will partner with Development in the generation of leads sheets and sales strategies. This position will be responsible for creating a sales training program that inspires subordinates to continuously improve and drive revenue while maximizing potential of sales team.

This position oversees the daily operations of the Redbird Athletics sales team and ticketing team. This position will focus on implementing strategic and industry-specific best practices for managing an efficient and effective ticket operation, both from an internal perspective and an external facing fan perspective. In addition, this position is responsible for setting, implementing, overseeing, and measuring a long-term strategic sales and ticket revenue plan.


Required Qualifications
1. Bachelor’s Degree
2. Minimum one (1) year of full-time or part-time equivalent professional level ticketing or sales experience.

Preferred Qualifications
1. Master’s Degree in Business, Sales, Organizational Leadership or related field
2. Two or more years of management experience in sales, development, or other related field


$50,000 – $55,000 annually


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.