Skip to main content
State Universities Civil Service System

Employment Opportunities
Job Details

This posting is no longer active.

Social Media Coordinator

University/Agency Illinois State University
Civil Service Classification Marketing Associate
View Class Spec Details
Posting Duration 3/14/2023 - 3/26/2023
Probationary Period 12 months

Job Description

As a key member of the University's editorial and design team, the Social Media Coordinator is responsible for managing social media channels and creating content for key publications, such as the alumni magazine, departmental communications pieces, and online platforms. This position consequently is crucial in contributing to the quality and consistency of ISU's external communications. The coordinator conveys the University's overall excellence and endeavors through compelling content and creative storytelling that engages external audiences, which include prospective students, parents, alumni, donors, retirees, and friends of the University.


Required Qualifications
1. Bachelor's degree or equivalent degree in marketing, business administration, communications, public relations, or a closely related field.*
2. At least one (1) year of full time (or part-time equivalent) experience managing social media and/or writing for a newspaper, magazine, news organization, or within higher education.
3. Thorough knowledge of Instagram, Facebook, TikTok, and Twitter. Working knowledge of LinkedIn, Snapchat, and YouTube.
4. Demonstrated experience using analytics to develop and evaluate online content.
5. Demonstrated experience using social media management tools such as TweetDeck.

*Note: Students in the final semester of a Bachelor’s or equivalent degree program, may be allowed to apply and will receive consideration for meeting qualification #1 (degree requirement). If an offer is extended it will be with the understanding that proof of degree (transcripts) based on institution is provided to the employing institution Human Resources Office at least two weeks before the proposed start date.

Desired Qualifications

1. At least two years in full-time role creating social media content and writing for an online publication within higher education.
2. Skill with a phone for photography and video.
3. Ability to gather information through interviews and then write clear and concise features to engage targeted audiences.
4. Ability to connect with key audiences through online outlets.
5. Ability to work under deadline pressure and with a high degree of accuracy.
6. Working knowledge of The Associated Press Stylebook.
7. Ability to work with a committee structure and in partnership with multiple clients/offices on projects.
8. Ability to comfortably interact with individuals in the campus community and the general public.
9. Ability to stay up-to-date with trends in social media and to find creative ways to keep Illinois State University channels current with the online environment.
10. Experience editing video and creating motion graphics.
11. Experience creating and managing digital ad campaigns on social media channels.
12. Knowledge of Illinois State University, its history, and its traditions.


Commensurate with experience and qualifications


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.