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Business and Center Support

University/Agency Illinois State University
Civil Service Classification Office Support Specialist
View Class Spec Details
Posting Duration 2/7/2023 - 2/20/2023
Probationary Period 6 months

Job Description

General Summary
This position will perform office support tasks for the Office of Research and Graduate Studies, such as:

Order office supplies and conference supplies, P-card purchases
Manage non-academic aspects of workshops, meetings, and conference organization
Enter vouchers on Colleague
Maintain website and digital media, create flyers and newsletters, maintain mailing lists and distribute mass mailings
Generate and send invoices for journal articles (including following up with authors)
Maintain membership information, invoice, deposit checks
Serve as inventory steward
Administrative assistance for AVP on such tasks as scheduling meetings, coordinating meeting correspondence/documents, taking minutes, coordinate information for awards

Additional Information
Research and Graduate Studies has several units. Some have their own support staff but some do not. Most work encompasses assisting the Associate Vice President, Business Manager, other direct reports, and small centers such as Intercollegiate Biomathematics Alliance, the Office of Student Research, and the Center for a Sustainable Water Future.


Required Qualifications
High school graduation or equivalent.
Any one or combination totaling two years (24 months) from the categories below:
a. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one year (12 months)
- Associate’s degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two years (24 months)
- Bachelor’s degree (120 semester hours) equals three years (36 months)
b. Work experience performing office/clerical activities, including the use of computer systems.
One year (12 months) of work experience comparable to the second level of this series.

Desired Qualifications
ISU Colleague experience
Financial experience
Website and digital media experience


$16.68 - $17.33 per hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

This position is represented by AFSCME Local 3236-Clericals.