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Office Support Specialist

University/Agency Illinois State University
Civil Service Classification Office Support Specialist
View Class Spec Details
Posting Duration 1/11/2023 - 2/5/2023
Probationary Period 6 months

Job Description

The Illinois Center for Specialized Professional Support (ICSPS) Office Support Specialist will assist with the implementation of Center activities, primarily the set up and coordination of materials for professional development events, setting up meeting space, and supporting OMA compliance of the Illinois Workforce Innovation Board (IWIB). This person will assist ICSPS editing and updating information on the Center websites, editing of material resources to be used for professional learning, preparing materials for professional development events, scheduling events, and posting workshops, conferences, and meetings materials.

The candidate will have the ability to remain flexible, proactive, resourceful, positive, and efficient, with a high level of professionalism and attention to detail. This position requires independent work with limited supervision, reporting to the Illinois Center for Specialized Professional Support Director and working closely with and in support of all positions at ICSPS.


Qualifications

Required Qualifications
1. High school graduation or equivalent

2. Twelve (12) months of clerical/office support work experience comparable to that performed at the Office Support Associate level of this series or in other positions of comparable responsibility

3. Any one or combination totaling twenty-four (24) months from the following categories:
(a) work experience performing clerical/office support work, including use of computer systems
(b) vocational training that provided a knowledge of generally accepted clerical procedures
(c) college or university course work in Office Occupations, Business Administration, Business Education, or closely related fields
- 36 semester hours = twenty-four (24) months
(d) college or university course work in any curriculum
- 60 semester hours = twenty-four (24) months

Desired Qualifications
1. Bachelor’s degree or equivalent work experience.

2. Excellent communication skills, verbal and written.

3. Proven customer service skills and the ability to work with a diverse constituency.

4. Possession of strong computer skills, including Microsoft Word and Excel. Experience using Microsoft Office Suite, Microsoft Teams, and MachForm.

5. Ability to work both independently and collaboratively as part of a team.

6. Ability to multitask and self-manage assigned projects and daily tasks in an environment with shifting priorities.

7. Ability to work a flexible schedule, including traveling, and the possession of a valid driver's license.

8. Three to five years of relevant work experience.

9. Knowledge of Word Press and or Joomila.

10. Knowledge of OMA.


Salary

$16.68 - $17.33 per hour


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

This position is represented by AFSCME Local 3236-Clericals.