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Financial Aid Representative

University/Agency Eastern Illinois University
Civil Service Classification Financial Aid Representative
View Class Spec Details
Posting Duration 5/24/2023 - 6/9/2023
Probationary Period 6 months

Job Description

Eastern Illinois University is seeking candidates for a Financial Aid Representative in the Office of Financial Aid. This is a front-line position, assisting students and parents at the front desk and by telephone and email. Primary duties include explaining the financial aid application procedure, eligibility, verification requirements, scholarship searches, loans, and other financial aid options. Excellent attention to detail and customer service skills are desired.


Qualified candidates must have any one or combination totaling two (2) years (24 months) from the categories below:

1. College course work in any field.
-Associate Degree (60 semester hours) equals one (1) year (12 months).
-90-semester hours equals two (2) years (24 months)
-Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

2. Work experience performing office, business, or customer service/relations activities.




Financial Aid Representative

Contact Information

University/Agency Eastern Illinois University
Department/College Human Resource
Contact Haylee Brickey
Phone Number 12175813463
Address Department of Human Resources – Employment
Eastern Illinois University
600 Lincoln Avenue
Charleston, IL 61920
Comments The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.

To apply, please submit an application, resume, transcripts, and references. The deadline for this application is June 9th, 2023.

EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 11 paid holidays, earned vacation, and sick time. AA/EEOE