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State Universities Civil Service System

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Admissions and Records Assistant - Credentials Evaluator

University/Agency Illinois State University
Civil Service Classification Admissions and Records Assistant
View Class Spec Details
Posting Duration 6/24/2022 - 7/5/2022
Probationary Period 6 months

Job Description

Join the friendly and detail-oriented staff in the Registrar’s Office! The credentialing evaluator is a vital part of the University’s team that impact students’ success. Evaluators conduct credential evaluations, analyze student records, and serve as specialist in the area of degree requirements and records.

This position will conduct credential evaluations, analyze student records, and serve as specialist in the area of degree requirements and records.


Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling one (1) year (12 months) from the categories below:
A. course work in any discipline as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
B. work experience which could include administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

Desired Qualifications
1. Strong interpersonal and customer service skills.
2. Works well with a wide range of individuals including clients, staff, students, and faculty.
2. Integrity to manage confidential nature of the work; tact, diplomacy, and reliability.
3. Ability to inspire trust and confidence of students and staff.
4. Ability to concentrate with basic office distractions in work area.
5. Excellent written and oral communication skills; exceptional email communication is necessary.
6. Efficient organizational and time management skills.
7. Working knowledge of various office functions, including using Microsoft Office and document imaging systems.
8. Knowledge of ISU degree requirements and/or transfer credit policies (upon training).
9. With the wide variety of responsibilities, the incumbent must be flexible, organized, detail-oriented, and be able to multi-task and prioritize.


$14.31 - $15.00/hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214 may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.