Employment Opportunities
Job Details

Job Description

This position is responsible for developing a strategic outreach plan to establish the role of the Financial Aid Office in outreach initiatives aimed at meeting the needs of prospective and currently enrolled students. Responsibilities include advising and counseling students and parents regarding financial aid. This position also designs publications, plans and assists with development of video tutorials, maintains the Financial Aid Office website, and monitors Financial Aid Office social media accounts. Responsibilities include serving as a liaison with appropriate offices and agencies, conducting public presentations on financial aid and financial literacy programs, and serving as a representative of the Financial Aid Office and Illinois State University.

Qualifications

Required Qualifications
1. Any one or combination totaling three (3) years (36 months) from the following categories:

A. college course work in any field
-Associate Degree (60 semester hours) equals one (1) year (12 months)
-90-semester hours equals two (2) years (24 months)
-Bachelor’s Degree or higher (120 semester hours) equals three (3) years (36 months)

B work experience coordinating office, business, or customer service/relations activities.

2. One (1) year (12 months) of higher-education, student services, or closely related experience.


Desired Qualifications
1. Experience in financial aid
2. Bilingual in Spanish

Salary

$38,000 minimum; commensurate with qualifications/experience, combined with excellent benefits

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Colette Homan
Phone Number	309-438-8311
Address
Comments	For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Required documents include a cover letter, resume and a reference list of three professional references including name/title/contact information (phone/email). You must attach the required documents at the time of application. Copies of transcripts (may be unofficial) must be submitted by the deadline date in order to receive full consideration for this position. Transcripts may be submitted on-line or to the address/fax listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214 may be faxed, mailed or delivered to Human Resources by the deadline date in order to receive the maximum eligible points: Fax: 309.438.0011, Attn: Colette Homan Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300