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Student/Admission Manager

University/Agency Illinois State University
Civil Service Classification Office Manager
View Class Spec Details
Posting Duration 11/22/2021 - 11/29/2021
Probationary Period 6 months

Job Description

The position serves as the student/admissions manager for the Educational Administration & Foundations (EAF) department. They are involved in all facets of admissions and student progression through the program of study. This includes setting up student interviews, processing student admissions applications, maintaining student files, working with student scholarship and tuition waivers, and working with dissertation committees. This position also serves as the assistant to the Department Chair, including keeping his calendar, assisting with scheduling, academic reports, and event planning.


Required Qualifications
High school graduation or equivalent
Twenty-four (24) months of clerical/office support work experience comparable to that performed at the Office Support Specialist level of this series or in other positions of comparable responsibility

Desired Qualifications
Excellent interpersonal skills.
Proficiency in Microsoft Office suites, especially Excel and Access databases.
Knowledge of Cognos.
Detail oriented and highly organized individual who maintains detailed and confidential records.
Strong communication skills in assisting customers and varying constituents and managing difficult conversations.
Time management skills and ability to manage varying processes and competing priorities.
Ability to work as a member of a team and provide leadership in different processes/projects.
Experience with event planning.
Appreciation of diversity and creating an inclusive environment for students and staff.
Knowledge of Graduate School policies and regulations.


$16.84 - $17.49 per hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as any applicable business-related certifications (Business/Administrative Technology, Bookkeeping Office Assistant, or Customer Service) or official/unofficial transcripts must be submitted prior to the application deadline in order to receive the maximum eligible points on the Civil Service exam. Certifications and transcripts can be uploaded with the application. See below for alternate submission options.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline or brought to the Civil Service exam in order to receive the maximum eligible points.

Certifications, transcripts, and/or DD-214 paperwork may be faxed, mailed, or delivered to Human Resources by the posting close date:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.