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Office Support Specialist

University/Agency Illinois State University
Civil Service Classification Office Support Specialist
View Class Spec Details
Posting Duration 11/30/2021 - 12/13/2021
Probationary Period 6 months

Job Description

The Office Support Specialist provides secretarial assistance for the Director of Psychological Services Center as defined in the position description. The Office Support Specialist also provides support for the Director of the Illinois School Psychology Internship Consortium (ISPIC) the office of which is located within the PSC.


Required Qualifications
1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:
A. work experience performing office/clerical activities, including use of computer systems
B. college or university course work in any curriculum
- twelve (12) semester hours = six (6) months
- twenty-four (24) semester hours = twelve (12) months
- thirty-six (36) semester hours = eighteen (18) months
- forty-eight (48) semester hours = twenty-four (24) months

Desired Qualifications
1. Strong interpersonal skills.
2. Works well with a wide range of individuals including clients, staff, students, and faculty.
2. Integrity to manage confidential nature of the work; tact, diplomacy, and reliability.
3. Ability to inspire trust and confidence of clients and staff
4. Ability to concentrate with distractions in work area
5. Excellent written and oral communication skills.
6. Organizational and time management skills.
7. Working knowledge of various office equipment, computers, filing, and bookkeeping
8. Willingness and ability to learn new skills as a result of rapid growth of the office.


$15.46 - $16.11 per hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.