State Universities Civil Service System

Employment Opportunities
Job Details

Admissions and Records Assistant

University/Agency Illinois State University
Civil Service Classification Admissions and Records Assistant
View Class Spec Details
Posting Duration 9/13/2021 - 9/20/2021
Probationary Period 6 months

Job Description

This position processes all classifications of undergraduate students that are submitted to the University. There is much public contact with prospective students and their families through e-mail, phone, and walk-in appointments. With training, incumbent must be knowledgeable of all admissions policies and procedures and be able to apply them. Working in a high production unit, the incumbent should be able to work with speed and accuracy.

Additional Information
The Admissions Processing is a unit within the Undergraduate Office of Admissions. The Office of Admissions is the front door to the University and guides perspective students through the college admission process.


Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling one (1) year (12 months) from the categories below:

A. course work in any discipline as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)

B. work experience which could include administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

Desired Qualifications
1. Strong attention to detail and excellent assessment skills.
2. Thoroughness and good organization skills are also crucial.
3. Data entry experience and be familiar with software programs (i.e. word, excel, etc.).
4. Strong written and oral communication skills.
5. Excellent customer service skills and a positive attitude are needed as the Admissions Office is the front door to the University for new students.


$14.10 - $15.50/hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214 may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.