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State Universities Civil Service System

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Case Manager and University Hearing Officer

University/Agency Illinois State University
Civil Service Classification Assistant Equal Opportunity Officer
View Class Spec Details
Posting Duration 8/19/2021 - 9/17/2021
Probationary Period 6 months

Job Description

The Equal Opportunity Officer's (Case Manager and University Hearing Officer) primary responsibility will be to provide intake, assistance, initial process outreach, administrative guidance, and other facilitation under the University’s Anti-Harassment and Non-Discrimination Policy involving University students and employees. This position will also provide initial intake and outreach for employees requesting information for reasonable accommodations under the Americans with Disabilities Act. This position will also serve as a member of the panel of decision-makers in cases involving sexual harassment, sexual violence, dating violence, domestic violence, sexual exploitation, and stalking. The Equal Opportunity Officer (Case Manager and University Hearing Officer) will also provide guidance, support, and delivery of programming and services for Illinois State University students, faculty, and staff to support diversity, inclusiveness, equal access, equitable treatment, and a campus climate free from discrimination and harassment.


Qualifications

Required Qualifications
1. High school graduation, GED, or equivalent

2. Any one or any combination totaling two (2) years from the following categories:

(a) work experience in equal opportunity/diversity or closely related occupational area, with duties comparable to those listed by the Equal Opportunity Officer Specification.

(b) college course work in social sciences, behavioral sciences, and business sciences or a related field:
-60 semester hours or an Associate's degree equals one (1) year (12 months)
-90 semester hours equals two (2) years (24 months)
-120 semester hours or a Bachelor's degree equals three (3) years (36 months)
-Master's degree or higher equals four (4) years (48 months)

(c) progressively more responsible general or specialized office experience which included aspects of supervising staff or job function, organizing, and performing duties that lead to knowledge of generally accepted office principles

Desired Qualifications
1. Bachelor's degree or higher.
2. Ability and experience responding to complaints and/or reports of harassment, discrimination, and retaliation.
3. Prior experience in participating and/or overseeing Title IX/Student Conduct Hearing Officer.
4.Drafting comprehensive reports that include findings and outcomes.
5. Excellent communication skills and the ability to effectively communicate with all levels of the University community and outside constituents.
6. Excellent analytical and problem-solving skills with the ability to exercise independent sound judgement.
7. Excellent organization skills with attention to detail and the ability to respond to change efficiently and effectively.
8. Proven ability to manage conflict and remain impartial while demonstrating sensitivity.
9. Experience with building effective partnerships with diverse campus and community constituencies, operating in a manner consistent with the University's mission and culture.
10. Ability to develop and deliver educational programming as it relates to harassment, discrimination, and retaliation in accordance with Federal and State laws.
11. Commitment to diversity and inclusiveness and the ability to interact cross culturally, promoting a welcoming and supportive environment free from discrimination and harassment.
12. Familiarity with Microsoft Office Suite programs, database programs, and general information technology.
13. Experience collecting, organizing, and updating large databases and/or electronic data.
14. Ability to utilize case management software (example: Symplicity Advocate) to provide data and detailed reports.


Salary

$50,000 - $60,000/year


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Copies of transcripts (may be unofficial) must be submitted by the deadline date in order to receive full consideration for this position. Transcripts may be submitted on-line or to the address/fax listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214 must be submitted by the posting closing date to Human Resources via fax or email.

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.