State Universities Civil Service System

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Job Details

Office Manager

University/Agency Illinois State University
Civil Service Classification Office Manager
View Class Spec Details
Posting Duration 7/20/2021 - 7/28/2021
Probationary Period 6 months

Job Description

General Summary
This position serves as administrative support and as receptionist to the Department of Special Education. Duties include maintaining department social media; scheduling meeting locations; ordering supplies; coordinating special events; record keeping and generating reports; maintaining inventory records; designing and updating promotional materials; maintaining and troubleshooting office equipment; and managing course evaluations. Self-motivation is a must.

Additional Information
The Department of Special Education at Illinois State University in Normal, IL is a large public university with state and nationally recognized teacher preparation programs. We offer graduate and undergraduate programs leading to certificates and licensure. Our LBS program is among the largest undergraduate programs in the country. The Department is an ideal choice for an individual seeking a balanced professional life.


Required Qualifications
High school graduation or equivalent.
Two (2) years (24 months) of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices and procedures of a department/unit is central to the performance of the duties.

Desired Qualifications
Excellent communication skills and strong organizational skills.
Ability to retain and disseminate information in an accurate and professional manner, including making documents accessible.
Intermediate or advanced computer knowledge and skills, working with the Internet, Word, Excel, Access, and Publisher.
Strong customer service skills and the ability to work with faculty, students, and the public, under pressure, and work with interruptions in a multi-functional office with minimal supervision.


$16.84 - $17.49 per hour


ISU Jobs Website

Contact Information

University/Agency Illinois State University
Department/College Human Resources
Contact Kira Shelton
Phone Number 309-438-8311
Comments Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as any applicable business-related certifications (Business/Administrative Technology, Bookkeeping Office Assistant, or Customer Service) or official/unofficial transcripts must be submitted prior to the application deadline in order to receive the maximum eligible points on the Civil Service exam. Certifications and transcripts can be uploaded with the application. See below for alternate submission options.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline or brought to the Civil Service exam in order to receive the maximum eligible points.

Certifications, transcripts, and/or DD-214 paperwork may be faxed, mailed, or delivered to Human Resources by the posting close date:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.