Employment Opportunities
Job Details

Job Description

The primary purpose of this position is to successfully collect on debt that is owed to the University, and adequately maintain and collect NDLS/Perkins funds Under general supervision, this position implements approved collection procedures related to repayment of accounts receivable debt, as required by FDCPA and the University. This position also assists in the day-to- day operations of a multi-functional office.

Qualifications

Required Qualifications
1. Any one or any combination of the following, totaling one (1) year (12 months), from the categories below:

a) collection, consumer credit, or business experience that required knowledge of collection methods and procedures
b) college course work that included courses in finance, accounting, business administration, business management, or a closely related field
-30 semester hours equals one (1) year (12 months)
-60 semester hours or an Associate's Degree equals two (2) years (24 months)
-90 semester hours equals three (3) years (36 months)
-120 semester hours or a Bachelor's Degree or higher equals four (4) years (48 months)

2. One (1) year (12 months) of collection experience comparable to the Collection Representative level or in other positions of comparable responsibility.

Desired Qualifications
1. Thorough knowledge of and ability to Interpret complex and changing NDLS/Perkins Loan regulations and to manage a portfolio in compliance with the due diligence requirements established for a particular debt type.
2. Ability to effectively utilize skip-tracing tools, Microsoft excel, word and collection procedures.
3. Mathematical ability to work with installments plans, interest rates, collection costs, etc.
4. Ability to communicate effectively with people, verbally and through correspondence.
5. Ability to grasp the complex Federal regulations governing the NDLS/Perkins loan program.
6. Must be familiar with the FDCPA.
7. An understanding of a computerized loan system is essential.
8. Must be able to communicate with students, assistance operators, collection agencies, other lending institutions and areas within the University.

Salary

$15.46 - $16.11 per hour

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Trish Trainor
Phone Number	309-438-8311
Address
Comments	For full consideration, the application and all supplemental information MUST be submitted on-line. Application materials submitted via fax, e-mail, or mail will not be accepted. Please complete the entire employment application including the Education and Work History background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Only the employment application will be reviewed to determine if an applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed. Incomplete applications WILL NOT be considered. Please prepare a cover letter; resume; and reference list, including 3 professional references and contact information (phone/email), to attach to this application. These MUST be attached at the time of application. A Civil Service examination will be required. Applicant will need to show identification at the time of exam in order to test. You will be notified by e-mail if you meet the qualifications for the examination. Please monitor your e-mail for changes to your application status. College coursework may be used to meet the minimum qualifications of this position. If applicable, please attach a copy of your transcript(s) at the time of application to receive full consideration or provide to Human Resources. Documentation such as DD214 paperwork may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points: Fax: 309.438.0011, Attn: Trish Trainor Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 This position is represented by AFSCME Local 3236.